New gold standard approach to optimise trial design

Our Behavioural Science enabler

The 4D Patient Map

Success derives from understanding not just what people do, but why they do it.

We use behavioural science to explain how beliefs, motivations, perceptions, habits, and practical barriers shape real-world decision-making. This helps us understand what clinical trial patients and sites would prefer to experience. 

We developed our 4D Patient Map framework from Engel’s biopsychosocial model of disease first proposed in 1977.

This framework looks at trial participation across four dimensions:

Physical reality

Symptoms, disease burden and functional limitations

Emotional and social reality

Confidence, concerns, relationships and quality of life impacts

Treatment burden

Study procedures, travel, monitoring and ongoing commitment

Healthcare experience

Interactions with sites, healthcare professionals and the wider trial environment.

Putting the patient perspective at the centre creates a shared guidepost that cross-functional teams (clinical operations, patient engagement, regulatory, medical affairs, and commercial) can align around. Perspectives from other key stakeholders such as trial sites, HCPs and caregivers are further integrated to create a holistic picture of the trial ecosystem.

With a clearer understanding of where barriers and enablers exist and why they matter, trial teams can focus on practical changes that improve participation. The result is a trial designed around the lived realities of the people it is intended to serve.

Most clinical trials are designed from the inside out and built around sponsor requirements and regulatory endpoints. The consequences are well-documented: over-burdened protocols, poor site engagement, low recruitment rates and high dropout.   

Science Enabled exists to change the starting point. We bring patient, caregiver and site perspectives into trial design early enough to influence the decisions that matter.

Evidence shows that trials incorporating patient and site input from the outset have 30% fewer clinical endpoints, 20% fewer inclusion/exclusion criteria and recruit to target four months faster than industry norms.

When participation becomes easier and execution feels more realistic, trial performance improves:

35%

faster recruitment times for insight-supported trials vs forecast

15%

better retention rates vs forecast

1.1

fewer global protocol amendments
(from 2.5 to 1.4)

Scope of activities to support trial teams Phase I – Phase IV

We work with teams at each stage of the clinical development lifecycle, adapting our methods to the specific challenge at hand:

Trial design outline and kick-off

  • Structured patient, caregiver and site engagements are undertaken to surface design barriers early
  • Trial simulations are used to stress-test assumptions before protocol is finalised
  • Internal stakeholder consultations capture cross-functional risks

Protocol development and finalisation

  • External Expert Advisory Panels validate and refine protocol decisions
  • Patient and trial site advisory boards focus on materials and procedures
  • Recruitment and retention plans are grounded in participant insight

Study initiation and in-trial

  • Trial Accelerator Surveys monitor barriers in real time
  • Country team engagements identify local challenges and operational risks
  • Regular touchpoints and townhall formats maintain trial site engagement

End of trial and lessons learned

  • Exit engagements are conducted with participants and sites
  • Structured debrief with sponsor teams capture insight for future programmes
  • Formal lessons learnt reports feed into subsequent development phases

Ready to improve your trial design?

Whether you are in early protocol development or managing a challenging recruitment situation, we would be delighted to hear from you.