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Delivering an ambitious phase III study

The challenge

A rare disease Phase III study required 1,177 participants across 330 sites in 30 countries.

With a forecast duration of more than 52 weeks, complex and demanding procedures and significant symptomatic patient burden, the sponsor needed to address participation barriers before they impacted performance.

The Approach

Science Enabled engaged patients, caregivers and sites through structured research and advisory council programmes, translating real-world experience directly into protocol and operational improvements.

The Improvements

Input from patients, caregivers and sites informed meaningful protocol and operational adjustments:

Simplified Protocol

Fewer visits and procedures, wider visit windows and options for at-home assessments.

Enhanced Participant Support

Travel concierge services, caregiver stipends and caregiver-specific materials.

Reduced Site Burden

Harmonised vendor structures and streamlined processes.

Improved Site Resources

Tailored visit checklists for complex study coordination.

Sustained Engagement

Regular calls and town halls to maintain awareness and momentum.

The Results

Recruitment rate

54%

faster than industry average

87%

Remained on treatment
vs target >80%

10%

permanently discontinued
vs target <20%

Ready to improve your trial design?

Whether you are in early protocol development or managing a challenging recruitment situation, we would be delighted to hear from you.